Last update: Veghel, April 19th, 2026.

At Levet dierenkliniek bv, we attach great importance to your privacy. This Privacy Statement describes how we collect, use, store, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation in the Netherlands/Europe.

When you visit our website (levetdierenkliniek.nl) and use our services, you declare that you have read, understood, and accept the terms of this privacy statement.
 

Who is responsible for data processing:
Levet dierenkliniek bv
Chamber of Commerce number: 98764349
VAT number: NL868633677B01
Address: Markt 24, 5461JK Veghel
Email: info@levetdierenkliniek.nl
DPO contact: Leandro Cortellini
 

The eventual technical teleconsultation environment we use is integrated with a secure medical platform, exclusively for use by Levet dierenkliniek bv.
 

What data we collect and why
We only collect data necessary to provide our services adequately and to comply with legal requirements.

Data collected (examples, purposes):

• Identification: name, email address, phone number / appointments and client communication

• Animal data: name, species, breed, age, clinical history / evaluation and veterinary care

• Payment data: invoicing, proof of payment / processing of payments and billing

• Technical data: IP address, device type, cookies / security, access statistics, user experience

Clinical and operational data related to consultations are processed securely and in encrypted form within the protected environment of our clinic.
 

How we use your data
We use the collected data for:

• Providing clinical care on site (no teleconsultations; regular consultations at the clinic)

• Administrative management and billing

• Communication with the client (informational emails, appointments, changes)

• Compliance with legal obligations

• Improvement of our services and website user experience

• Security and fraud prevention

With whom we share data
Levet dierenkliniek bv does not sell or rent your data. Your data may be shared with:

• Veterinary professionals within our team, if necessary

• Secure payment providers, solely for transaction processing

• Secure platforms required for service delivery

• Regulatory or legal authorities, solely to comply with legal obligations

All partners are contractually bound to GDPR standards and good security practices.

Data storage and security
We store your data on secure servers and take appropriate technical and organizational measures to prevent unauthorized access, loss, alteration, or disclosure. Consultation data is stored in encrypted form in a secure environment. Communication between systems takes place via secure connections (HTTPS) and up-to-date security protocols.

Retention period
We retain your personal data for as long as necessary for the purposes mentioned and as long as legal obligations apply. Examples:

• Clinical data: up to 5 years after the last consultation, unless deleted earlier upon request

• Invoice and tax data: up to 7–10 years, in accordance with applicable legislation

Your rights
Under the GDPR, you have the following rights regarding your personal data:

• Right of access

• Right to rectification

• Right to erasure (“right to be forgotten”)

• Right to restriction of processing

• Right to object to processing

• Right to data portability

You can exercise any of these rights by sending an email to: info@levetdierenkliniek.nl

Cookies
Our website uses functional and analytical cookies to improve navigation and user experience. You can manage or disable cookies via your browser settings. Please refer to our cookie statement for more details.

External links
The website of Levet dierenkliniek bv may contain links to external websites. We are not responsible for the privacy policies or content of these sites. Always read the privacy policy of those sites before providing any data.

Changes to this policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or technological developments. All changes will be posted on this page with the date of the latest revision. Last updated: 1 August 2025.

Contact for privacy-related questions
If you have questions, complaints, or requests regarding this privacy policy or your personal data, you can contact:
DPO contact: Leandro Cortellini
Email: info@levetdierenkliniek.nl

If you believe that your rights are not being respected, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via https://www.autoriteitpersoonsgegevens.nl

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